FAQ

Questions, answered.

Everything couples ask us before they book. If yours isn't here, just message us.

How much do you charge?

We have three films to choose from, and the right one depends on how much of your day you'd like told. Tell us your date and venue and we'll send prices and check availability. See what's in each film.

How far in advance should we book?

Most couples book us 8 to 12 months before their wedding. It's best to book as soon as you can, especially for peak wedding season.

What do your wedding films include?

Every film includes a guaranteed next-day trailer, a social reel and stills, and your ceremony and speeches in full. Signature is a 10 to 12 minute highlight film. Ultimate and Keepsake are feature films, at 25 to 30 minutes and 30+ minutes. We'll help you choose the one that suits your day.

Will you be in the way on the day?

Our style is documentary. We stay in the background, we don't stage moments, and many couples tell us they hardly noticed we were there. That's how you end up with natural, genuine moments.

Do you offer drone footage?

Yes, with Ultimate and Keepsake, for aerial shots of your venue. Drone flying depends on the venue's permissions and the weather on the day.

How many filmmakers will be there?

We're a husband and wife team, and we like to cover every angle, so there will usually be two of us. If it's going to be just one, we'll tell you before your day.

How long does it take to receive our films?

Signature and Ultimate films are delivered within 30 days of your wedding, and Keepsake films are fast-tracked, with delivery in under 3 weeks. Your next-day trailer arrives the day after your wedding, so you can share it with family and friends.

Do you provide raw, unedited footage?

Our films are crafted to tell the story of your day in the best possible way, so we don't usually provide raw footage. Instead, we focus on films you'll want to watch again and again.

How will we receive our films?

When your films are finished, we'll send a private link to watch them. After that, you'll receive a download link so you can save them to as many devices as you like. A USB memory stick is included with Keepsake, and for a small extra charge we can post one with any other film.

What is your cancellation and refund policy?

Your deposit secures your date and is non-refundable if you cancel. If you need to reschedule, we'll do our best to move to your new date, but we can't guarantee availability if we're already booked. If you cancel after your final balance has been paid, that payment is non-refundable.

If we ever need to cancel (it has never happened), all fees paid will be refunded in full, and we'll do everything we can to help you find a replacement filmmaker.

Can we meet before we book?

Of course, we'd love to. We offer free consultations, in person if you're local or by video call, to talk about your day and how we can capture it.

Can we see examples or hear from past couples?

Yes. You can watch our films and read what our couples say, and if you'd like to hear from a past couple directly, we're happy to put you in touch.

Where do you film?

We film weddings across North Wales, Cheshire and the North West. We're completely mobile, with our own mobile filming studio (our campervan), and we're happy to travel. We don't add travel charges for most weddings, so just ask.

Your question not here?

Message us and we'll be happy to help. Richard and Kerry will reply personally.

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